Job Purpose

The Supervisor – Lady Health Visitor (LHV) is responsible for overseeing and supporting field-based Lady Health Visitors and outreach teams to ensure high-quality delivery of family planning, post-abortion care (PAC), and reproductive health services. The role ensures compliance with clinical standards, ethical guidelines, and project objectives while strengthening community awareness and service uptake.

Key Responsibilities

1. Supervision & Team Management

• Supervise and mentor LHVs and outreach staff providing family planning and post-abortion services.

• Conduct regular field visits and performance evaluations.

• Ensure adherence to clinical protocols, infection prevention standards, and counseling guidelines.

• Provide on-the-job coaching and supportive supervision.

• Organize regular team meetings and review sessions.

2. Service Delivery Oversight

• Ensure provision of quality family planning counseling and services (short-term and long-term methods).

• Oversee post-abortion care services, including counseling, referral, and follow-up.

• Ensure informed consent and confidentiality in all services.

• Monitor availability and proper use of contraceptive supplies and medical equipment.

• Coordinate referral mechanisms for complications or specialized care.

3. Training & Capacity Building

• Identify training needs of LHVs and organize refresher trainings.

• Ensure staff are updated on national family planning guidelines and PAC protocols.

• Support continuous professional development of team members.

4. Community Engagement

• Support community awareness sessions on family planning, birth spacing, and post-abortion care.

• Coordinate with community leaders, health facilities, and stakeholders.

• Address myths, misconceptions, and stigma related to family planning and abortion care.

5. Monitoring & Reporting

• Maintain accurate service delivery records and documentation.

• Compile monthly/quarterly performance reports.

• Ensure timely submission of data to the Project Manager.

• Monitor key indicators related to contraceptive uptake and post-abortion follow-up.

6. Compliance & Quality Assurance

• Ensure compliance with national reproductive health policies and organizational SOPs.

• Maintain infection prevention and control (IPC) standards.

• Ensure ethical practices and patient safety standards are upheld.

Qualifications & Experience

• Diploma in Lady Health Visitor (LHV) from a recognized institution.

• Valid professional registration with relevant regulatory authority.

• Minimum 3–5 years of experience in family planning and reproductive health programs.

• At least 1–2 years of supervisory experience preferred.

• Experience in post-abortion care services is highly desirable.

• Strong knowledge of contraceptive methods and counseling techniques.

Skills & Competencies

• Leadership and team management skills.

• Strong counseling and communication abilities.

• Knowledge of reproductive health standards and infection prevention.

• Data recording and reporting skills.

• Problem-solving and decision-making ability.

• Ability to work in community-based settings.

• Respect for confidentiality and ethical standards.

Key Performance Indicators (KPIs)

• Increased uptake of family planning methods.

• Quality compliance with post-abortion care protocols.

• Timely and accurate reporting.

• Improved client satisfaction and follow-up rates.

• Effective supervision and team performance improvement.