Aga Khan Health Service, Pakistan is currently seeking a dynamic and experienced Monitoring & Evaluation Manager to join its team in Gilgit and Chitral Region(s).

 Position Summary:

The M&E Manager will lead the design, implementation, and coordination of the Monitoring, Evaluation, Research, and Learning (MERL) framework for a multi-outcome SRHR project in GB and CHT. The role focuses on strengthening real-time data systems, evidence generation, learning documentation, and adaptive program management to support improvements in access to quality SRHR services, gender norms transformation, and policy engagement.

Key Responsibilities:

1.       MEAL Framework Development

• Lead the development of the project’s results framework, theory of change, and indicator matrix in line with donor and organizational guidelines.
• Finalize baseline, midline, and endline evaluation strategies, including methodologies, tools, and timelines.

2.       Monitoring and Data Management

• Oversee the design and operationalization of data collection tools (quantitative and qualitative).
• Ensure integration with existing Health Management Information Systems (HMIS), DHIS2, or project-specific MIS platforms.
• Manage regular data flow from health facilities, outreach clinics, and community interventions across GB and CHT.

3.       Capacity Building and Technical Support

• Train and mentor field teams, partners, and data officers on data collection, reporting, and analysis tools.
• Ensure data quality through routine verification, field supervision, and spot checks

4.       Research and Evaluation

• Design and coordinate operational research and rapid assessments, including studies on service quality, client satisfaction, social norms, and gender barriers.
• Facilitate external evaluation missions and collaborate with consultants for special studies.

5.       Knowledge Management and Learning

• Synthesize learnings and evidence to produce briefs, case studies, infographics, and reports.
• Ensure adaptive learning mechanisms are embedded in project reviews, quarterly planning, and strategic shifts.
• Support donor reporting with evidence-based inputs and outcome narratives.

6.     Accountability and Safeguarding

• Ensure inclusion of accountability tools such as client feedback mechanisms and community scorecards.
• Work closely with gender and safeguarding focal points to track protection indicators and document cases in line with ethical protocols.

7.       Key Deliverables

• MEAL strategy document and indicator matrix
• Baseline and quarterly progress reports with visual dashboards
• Field monitoring reports, data quality audit reports
• Data protocols, ethical approvals, and final reports 
• Knowledge products: learning briefs, success stories, case studies
• Support for donor reports with evidence-rich outcome analysis

Education & Experience:

• Master’s degree in Epidemiology, Biostatistics, Statistics, Computer Science or related studies.
• Minimum 3 - 5 years of professional experience in M&E or MERL in community-based health or SRHR/FP projects in similar positions.
• Experience working with global donors (e.g., GAC, UNFPA) and aligning to their reporting and learning frameworks.
• Strong command of data management software (Excel, SPSS, STATA, Power BI, or DHIS2).
• Knowledge of qualitative and quantitative research methods, gender-sensitive tools, and participatory approaches.
• Familiarity with data protection standards and ethical research practices, especially in SRHR.
• Analytical thinking and strategic use of data for decision-making.
• Strong report writing, presentation, and visualization skills.
• Ability to translate evidence into practical program adjustments.
• Excellent coordination and mentoring skills.
• Fluency in English and Urdu; knowledge of local languages (Brushaski, Khowar, Shina) is an asset.

AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Monitoring and Evaluation Manager, accompanied with his/her Line Manager(s) is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.

Note: Only shortlisted candidates will be contacted for an interview.