Job Description – HR Officer

Position Title: HR Officer

Department: Operations

Duty Station: Islamabad

Reports To: Operations Manager

Job Purpose

The HR Officer will support the effective implementation of human resource policies, procedures, and practices to ensure smooth HR operations and compliance with organizational and legal requirements. The role focuses on recruitment, personnel administration, employee relations, and HR documentation to support the organization’s mission and programs.

Key Responsibilities

1. Recruitment & Staffing

• Assist in workforce planning and hiring processes.
• Prepare job advertisements, shortlist candidates, and coordinate interviews.
• Conduct reference checks and support the onboarding of new employees.
• Maintain recruitment records and candidate databases.

2. HR Administration

• Maintain employee personnel files and HR documentation.
• Prepare employment contracts, offer letters, and other HR correspondence.
• Update employee records, attendance, leave, and benefits data.
• Ensure proper filing (hard and soft copies) of all HR documents.

3. Payroll & Benefits Support

• Assist in payroll preparation and verification of attendance and leave records.
• Coordinate staff benefits, insurance, and other entitlements.
• Address staff queries related to salaries and benefits.

4. Employee Relations

• Support the implementation of HR policies and procedures.
• Handle staff concerns and provide guidance on HR matters.
• Promote a positive and professional work environment.
• Assist in grievance handling and disciplinary processes.

5. Training & Development

• Support training needs assessment and capacity-building initiatives.
• Coordinate staff training sessions and maintain training records.

6. Compliance & Reporting

• Ensure compliance with labor laws, organizational policies, and donor requirements.
• Prepare HR reports and statistics as required by management.
• Support internal and external audits related to HR documentation.

7. Policy Implementation

• Assist in the development, review, and implementation of HR policies and procedures.
• Ensure staff awareness and adherence to organizational standards.

Qualifications & Experience

• Master’s degree in Human Resource Management, Business Administration, or related field.
• 2–4 years of relevant HR experience, preferably in the NGO/INGO sector.
• Knowledge of local labor laws and HR best practices.
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, HR databases).
• Ability to handle confidential information with integrity.

Core Competencies

• Organizational and time management skills
• Attention to detail
• Problem-solving ability
• Teamwork and collaboration
• Professional ethics and confidentiality