The Legal Aid Society (LAS) is seeking a highly organized and client-focused Coordinator - Court Notified Mediation Centre to support the effective administration and coordination of court-annexed mediation services at the Court of Pakistan.

The Coordinator will serve as the central focal person for case intake, mediation scheduling, stakeholder coordination, record management, reporting, and day-to-day operations of the Mediation Centre. Working closely with judges, lawyers, accredited mediators, court staff, and disputing parties, the role will help ensure that mediation proceedings are managed efficiently, professionally, and in accordance with applicable Alternative Dispute Resolution (ADR) laws, court procedures, and confidentiality standards.

This position requires a legally trained professional with strong litigation experience, exceptional coordination and communication skills, and a sound understanding of mediation processes and court administration.

The Coordinator is responsible for managing the complete administrative and operational workflow of the Court notified Mediation Centre. The role oversees case intake, documentation, scheduling, mediator coordination, reporting, stakeholder engagement, and case closure while ensuring the highest standards of professionalism, neutrality, confidentiality, and service delivery.

The Coordinator also supports institutional efforts to strengthen court-annexed mediation by maintaining accurate case records, facilitating effective communication among all stakeholders, monitoring case progress, and ensuring compliance with applicable legal and procedural requirements.

1. Case Intake & Initial Assessment

• Receive, register, and process cases referred by the courts for mediation.

• Review referral orders, pleadings, contact information, and supporting documentation to ensure completeness.

• Conduct preliminary assessments to identify missing documents or procedural requirements.

• Contact parties and their legal representatives to explain the mediation process, including its voluntary, confidential, and non-adversarial nature.

• Address preliminary queries and facilitate informed consent for participation in mediation.

2. Case Records & Data Management

• Maintain complete, accurate, and up-to-date physical and electronic records of all mediation cases.

• Create, organize, and securely manage confidential case files in accordance with data protection requirements.

• Update case management systems, Microsoft Excel, Google Sheets, and relevant databases with case progress, mediation sessions, outcomes, and follow-up actions.

• Track each matter throughout its lifecycle from referral to settlement, non-settlement, withdrawal, or closure.

• Compile case statistics and maintain records relating to settlements, pending cases, withdrawals, and unsuccessful mediations.

3. Mediator Coordination

• Coordinate with approved and accredited mediators throughout the mediation process.

• Facilitate the appointment and selection of mediators with the informed consent of disputing parties and in accordance with approved procedures.

• Provide parties with information regarding mediator qualifications, accreditation, expertise, and availability.

• Confirm mediator availability and ensure any actual or potential conflicts of interest are identified and appropriately addressed.

• Maintain an updated directory of accredited mediators, mediation centres, and professional profiles.

4. Centre Operations & Administration

• Manage the day-to-day operations and administrative functions of the Court-Annexed Mediation Centre.

• Coordinate meeting rooms, facilities, logistics, documentation, and communications required for mediation sessions.

• Ensure all consent forms, confidentiality agreements, attendance records, settlement agreements, and related documentation are properly completed, signed, and securely maintained.

• Monitor office supplies, equipment, and operational resources required for smooth Centre operations.

• Ensure compliance with approved procedures, professional standards, confidentiality obligations, ADR legislation, and court rules.

5. Liaison, Coordination & Reporting

• Serve as the primary coordination point between district courts, Court officials, judges, mediators, lawyers, court staff, and other relevant stakeholders.

• Provide timely updates to referring courts regarding mediation progress while maintaining the confidentiality of mediation discussions.

• Prepare periodic case reports, statistical summaries, management reports, and operational updates.

• Coordinate submission of settlement agreements, non-settlement reports, and case closure documentation to the referring courts.

• Support institutional coordination and stakeholder engagement initiatives that strengthen court-annexed mediation services.

6. Mediation Scheduling & Session Management

• Schedule mediation sessions in consultation with disputing parties, legal representatives, and appointed mediators.

• Manage invitations, notices, confirmations, reminders, adjournments, and rescheduling requests.

• Ensure venues, documentation, and logistical arrangements are fully prepared before each mediation session.

• Monitor mediation timelines and proactively follow up to minimize delays.

• Ensure all mediation sessions are conducted in accordance with applicable ADR laws, court procedures, professional standards, and prescribed timelines.

7. Follow-up & Case Closure

• Follow up with parties, legal representatives, and mediators regarding pending documentation, additional mediation sessions, or agreed actions.

• Accurately record mediation outcomes, including:

  • Full Settlement

  • Partial Settlement

  • Non-Settlement

  • Withdrawal

  • Adjournment

• Ensure settlement agreements are properly executed and submitted to the referring court where required.

• Complete administrative closure of mediation cases and securely archive all records.

• Maintain strict neutrality, confidentiality, professionalism, and discretion throughout the case management process.

Education

• Bachelor's Degree in Law (LLB) from a recognized institution.

• Enrollment as a High Court Advocate.

Experience

• Minimum 2 years of litigation experience after enrollment as a High Court Advocate.

• Experience in Alternative Dispute Resolution (ADR), mediation, legal aid, court administration, or judicial coordination will be an advantage.

Preferred

• Accreditation as a Mediator through an IMI-certified mediation training programme or another recognized institution.

• Practical experience conducting or assisting mediation proceedings.

• Experience working with courts, judicial institutions, legal aid organizations, or ADR centres.

Skills

• Excellent legal drafting and written communication skills.

• Strong client management and stakeholder engagement abilities.

• Sound understanding of Alternative Dispute Resolution (ADR) laws across Pakistan.

• Knowledge of current mediation practices, legal developments, and emerging ADR trends.

• Strong interpersonal, negotiation, and conflict management skills.

• Excellent verbal communication and presentation abilities.

• Ability to communicate professionally with judges, lawyers, litigants, and institutional stakeholders.

• High level of empathy, patience, neutrality, discretion, and professionalism when handling sensitive matters.

• Strong organizational, documentation, and case management skills.

• Proficiency in Microsoft Office, Microsoft Excel, Google Sheets, and other office productivity tools.

• Ability to work independently while collaborating effectively within multidisciplinary teams.

• Court & Stakeholder Coordination
• Case Management & Administration
• Alternative Dispute Resolution (ADR)
• Mediation Process Coordination
• Legal Documentation
• Data & Records Management
• Client Service Excellence
• Confidentiality & Professional Ethics
• Planning & Time Management
• Communication & Relationship Management
• Attention to Detail
• Problem Solving & Decision Making

EEO & Non-Discrimination Statement:

Integrated into our shared values is LAS’s commitment to diversity and equal employment opportunity.All qualified applicants will receive consideration for employment regardless of sex, age, race, colour, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people.Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.